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Shira Slaveya Hazan

Operations & Project Management Professional

BizOps | PMO | CoS | CSM
Skills

Leadership & Delivery

  • Project & Delivery Coordination
  • Strategic Planning
  • Inter-departmental Alignment
  • Stakeholder Excellence

Operational Excellence

  • Process Mapping & Optimization
  • Data-Driven Reporting
  • Operations Management
  • Operating cadence & rhythms
  • Risk & dependency management

Technical Savvy

  • JIRA, Confluence
  • Monday.com
  • O365
  • Lucidchart, Canva
  • Power BI, ERP

Global Relations

  • International Diplomacy
  • Regulatory Compliance
  • Cross-Cultural Communication
Certifications
Apr 2024
-

Whistleblower Legislation

Dec 2023
-

Compliance & Security Module

Recommendations

Languages
  • English
    Expert
  • Hebrew
    Expert
  • Bulgarian
    Expert
  • Turkish
    Expert
  • Albanian
    Expert
  • French
    Good
Interests

Volunteering

  • part of the core team at BG4UA.com

Cultural Studies

  • Literature & Research
About Me
Versatile Operations and Project Management professional with 10+ years of experience delivering complex initiatives across technology, media, and diplomatic sectors. Recognized by senior leadership as a "trusted partner" and "strategic asset" with a rare ability to bring structure and clarity to high-pressure, matrixed environments. Expert in aligning cross-functional teams, managing senior stakeholders, and transforming high-level strategy into structured execution. Multilingual professional with a Ph.D. research background, excelling in cross-border delivery and operational excellence.
Experiences

Operations Specialist & Executive Support

Since 2022
Aristocrat Interactive
Bulgaria & Israel
  • Strategic Alignment: Led cross-functional coordination across Commercial, Product, Development, and QA teams to ensure delivery alignment within a strictly regulated iGaming environment.
  • Executive Partnership: Acted as a "force multiplier" for the leadership team, preparing high-impact presentations and materials that facilitated data-driven decision-making at the C-suite level.
  • Operational Efficiency: Streamlined internal workflows and communication channels, successfully removing bottlenecks and ensuring that project moving parts remained aligned across multiple global regions.
  • Project Leadership: Managed complex organizational initiatives and events, noted for "going the extra mile" to ensure execution was flawless and stakeholders were transparently informed.

Project Manager

2021 - 2022
Brunata
Bulgaria & Kosovo
  • Managed client-facing EU energy projects involving public authorities and private stakeholders across multiple countries – Greece, Kosovo, Bulgaria, Germany, Turkey.
  • Coordinated requirements, tender documentation, timelines, and deliverables for cross-borderprojects. Supported procurement processes and ensured compliance with local regulations.
  • Served as the main point of contact between external clients, partners, and internal teams. Managed expectations, handled changes, and ensured delivery aligned with contractual and business goals.

Diplomat/Foreign Affairs Officer

2017 - 2021
Embassy of the Republic of Bulgaria in Kosovo
  • High-Stakes Coordination: Managed consular and administrative operations requiring absolute precision, discretion, and deadline management in a high-responsibility environment.
  • Representation: Represented national and institutional interests in multicultural contexts, negotiating with external stakeholders and government bodies to resolve complex cases.

Civil Servant / Administration

2013 - 2017
Council of Ministers of the Republic of Bulgaria
  • Governance: Supported inter-ministerial coordination and administrative projects within a structured governance framework, ensuring compliance and timely execution of state policies.

Expert – International Relations

2011 - 2013
Balkanika Music Television
Bulgaria & Albania & Greece
  • Commercial Growth: Managed international commercial relationships, contracts, and digital marketing initiatives.
  • Coordinated events, legal documentation, and cross-border partnerships.
Education
From 2021 to 2025

Ph.D. Studies

Bulgarian Academy of Sciences

Cultural Studies
From 2013 to 2015

Business Studies

Council of Ministers Expert Program

From 2006 to 2011

M.A. & B.A.

University of Sofia

Interdisciplinary Degree in Balkan Studies
From 2021 to 2024

Academic Hebrew

University of Haifa

Intensive Hebrew Program
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